Cookies and Privacy

Cookies and Privacy


  • You can change your settings here at any time, thereby revoking your consent.
  • The revocation of your consent does not affect the lawfulness of any processing which may have been carried out on the basis of the consent until said revocation.


  • Data: Cookies and usage data
  • Services: Google Analytics, Google Adwords converion tracking, Criteo conversion tracking, Facebook Ads conversion tracking, Affiliate Window conversion tracking, Tapfilliate conversion tracking, The Affiliate Gateway conversion tracking, Dynamic Yield, VWO


  • Data: Cookies, email
  • Services: Criteo Retargeting, Mailchimp Newsletter


  • Data: Email address, Name, Phone (optional)
  • Services: Webtickets – contact forms, Zendesk


  • Data: Email, Name, Address, Phone, Date of birth (optional)
  • Services: Registration, Login, Checkout


  • Data: Various data as required by the payment service on use, please see below for more detail
  • Services: Braintree Payments, Paypal, Amazon Pay, Novuna Finance


  • Data: Delivery name and address and contact information as required by the delivery agent
  • Services: DPD, DHL, Royal Mail


  • Data controller: OcUK Limited registered in the United Kingdom, Unit 5 Lymedale Cross, Lower Milehouse Lane, Staffordshire, ST5 9EN
  • Please complete a webticket using the privacy option


The Data controller will take all reasonable precautions to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

Place: The data is processed at our registered address, at our London Data centre and in other places where data processors or co-controllers are located.

Developing our vital business services We may reach out to you to gather feedback and conduct market research to support developing our vital business services. OCUK Ltd is part of Caseking GmbH, data may be shared internally where required to meet the fulfilment of the services requested, enhance our services or processes outlined in this policy or as required by law.

Retention: Data is kept for the minimum time necessary to provide the services requested or processes outlined in this policy or as required by Law. The user is able to request the Data controller delete the data.


Google Analytics – Google analytics is a web service provided by Google Inc which utilises javascript and cookies to collect data relating to your visits and views of this website ( This data is aggregated to allow the website operator (Ocuk Limited) to analyze visitor trends, popular sections , bounce rates and conversions, among other things. Google may use the data to personalize the ads of it’s own advertising network. The users IP address is anonymized.

Dynamic Yield – OCUK Ltd uses the services of Dynamic Yield Ltd (Highlands House, Basingtoke Road, Spencers Wood, Reading, Berkshire, England, RG7 1NT). We use this tool to optimise our website in order to make your website visit a personal experience through tailor-made recommendations and content. We use the page content you have visited to recommend equivalent or thematically related products or other content that is relevant to you.

For this purpose, Dynamic Yield collects pseudonymised information about your usage activities on our site. Cookies are used here, through which exclusively pseudonymised information is stored under a randomly generated ID (pseudonym). You can prevent the collection by Dynamic Yield by clicking on this link Opt Out. An opt-out cookie is set that prevents the future collection of data from your visit to the website.

You can also find further information on the tracking technology used at the following link Privacy Policy.

Data: Cookies and Usage Data.

Facebook Ads Conversion Tracking – Facebook ads conversion tracking records traffic to this website from the Facebook advertising network and tracks conversions (checkout completed).

Tapfilliate conversion tracking – Tapfilliate conversion tracking records traffic to this website from registered affiliates and tracks conversions (checkout completed).

The Affiliate Gateway conversion tracking – The Affiliate Gateway conversion tracking records traffic to this website from registered affiliates and tracks conversions (checkout completed).

AWin conversion tracking – AWin conversion tracking records traffic to this website from registered affiliates and tracks conversions (checkout completed).

VWO – VWO collects anonymous information about your usage activities on our site. Cookies are used to store only pseudonymised information under a randomly generated ID (pseudonym). Your IP addresses are only stored anonymously. A direct personal reference is therefore not possible.


Webnotes -By filling in the contact forms on this website the user is authorising Ocuk Limited to use this data to fulfil the enquiry or request or service the user indicates in their message. Messages are processed in the UK by staff of Ocuk Limited only for the purposes requested by the user.


By registering on this website users are able to identify themselves for the purposes of placing and tracking orders and is a requirement to checkout for certain payment methods.


To complete a sale valid payment must be provided. Ocuk Limited uses various payment providers to faciliate this transaction.

Braintree (Creditcard and Paypal)

Place of processing: US
Privacy Policy
Data: Card details, Full Name, Shipping Address


To complete a sale of physical goods we must use a shipping company to deliver to the address you provide.

DPD Limited

Place of processing : UK
Privacy Policy
Data: Email, Phone, Delivery Name and Address.

DHL International GmbH

Place of procesing: EU
Privacy Policy
Data: Email, Phone, Delivery Name and Address.

Royal Mail

Place of processing: UK
Privacy Policy
Data: Delivery Name and Address


Marketing activities include re-targeting (showing ads on 3rd party sites related to products you viewed on this website) and opt-in newsletter.

Criteo – re-targeting advertising services

Place of processing: EU and US
Privacy Policy
Data: Cookies, Usage Data

Mailchimp – Email services

Place of processing: US
Privacy Policy
Data: Email, Cookies, Usage Data


Legal: The user should be aware Ocuk Limited will comply with lawful requests by relevant public authorities under the legal jurisdiction of England and Wales.

Contextual notice: In addition to this privacy poilicy the website will provide prompt contextual notice of Personal Data use where consent is required.

Server Logs: To maintain security compliance and for the benefit of law enforcement the system and the systems of 3rd party payment providers will make logs containing the users IP address.

Your rights: Users are able to make the following requests to the Data Controller:

  • Request a copy of all personal data stored concerning the user
  • Request that incorrect data is corrected
  • Request that their data be provided in portable digital format (e.g. csv)
  • Request that personal data is deleted or blocked

All requests should be made to the data controller at the contact page above.

Changes to this policy: Changes to this policy can be made at any time, the most recent date this policy has been modified is listed at the bottom of this page.

Latest update: 17th December 2022